The controversy over loot boxes in games like Star Wars: Battlefront II, Need for Speed: Payback and Destiny 2 hasn't settled and state legislators in the US and governments abroad are considering legislation that would limit their use or straight up ban them. Central to the debate is whether loot boxes should be considered gambling and in that regard, the ESRB has maintained that's not the case, saying last year, "While there's an element of chance in these mechanics, the player is always guaranteed to receive in-game content (even if the player unfortunately receives something they don't want)." But that hasn't kept people from pushing the ESRB to do more. New Hampshire Senator Maggie Hassan sent an open letter to the regulatory body earlier this month, asking it to review its policies on loot boxes and take into account their potential to do harm. And today, the ESRB announced what it will be doing to address concerns over loot boxes.
Source: ESRB
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