Monday, January 5, 2015

News::'We Do Apologize': Life At Sony Customer Service During The PSN Attack

'We Do Apologize': Life At Sony Customer Service During The PSN Attack


A few days ago, I got an e-mail from someone who said he was a customer service agent for PlayStation. He asked me—and, really, all of Kotaku's readers—to cut Sony a little slack in the wake of a DDoS attack that took the PlayStation Network down for several days. Have some sympathy for the people who work there, he begged.


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via Kotaku http://ift.tt/1Bs82EP